The Impact of Job Satisfaction on Turnover Intention: A Comparative Study between Private and Public Banks and Male and Female Bankers

Abstract

This study is an attempt to examine the effect of job satisfaction on employee
turnover intentions. A total of 280 employees was selected using non probability
convenience sampling technique from the public and private banks located in
the Dhaka city. A structured questionnaire was designed to collect the relevant
information from the respondents. The reliability of the data was examined by
Cronbach’s Alpha test and the result was .838 which proved that the test items
are internally consistent. Model of T test has been used to justify the effect of
gender and work settings on job satisfaction and turnover intention. Pearson’s
correlation is used to test the relationship between job satisfaction and turnover
intentions of bankers in public and private sector banks. Findings show that job
satisfaction and turnover intention are inversely correlated; the work settings
of public and private banks have a significant impact on job satisfaction and
turnover intentions; public sector bankers are more satisfied with their jobs and
have less intention of turnover than that of private sector bankers. It has also
been observed that gender has no significant impact on job satisfaction but has
a significant impact on turnover intention.