DETERMINANTS OF EMPLOYEE PERFORMANCE IN EMERGING ECONOMY

Abstract

The key thrust of this research is to identify the factors influencing employee
performance in private commercial banks of Bangladesh, while previous studies
investigated human resources management practices. A pretested close-ended
questionnaire was used to collect data from the respondents. Judgmental sampling
techniques were used to select ten banks and 250 respondents, and factor analysis
methods were used to analyze the data. The reliability test of items was confirmed
by Cronbach’s Alpha test (0.755). The key outcome of the study revealed that
leadership style, performance appraisal system, training and development, job
satisfaction, employee engagement, compensation, and rewards significantly
impact employee performance. However, in this paper, employee engagement and
leadership style are revealed as new factors in the banking industry. The study
further recommended that private commercial banks should give more emphasis
on these factors to leverage employee performance. Finally, a few suggestions
were made by the authors to increase employee performance that may help
professional practitioners and owners for relevant policy and guidance in future.
In conclusion, some limitations and future directions are also articulated.